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Hotel · Santa Marta (Magdalena) · Magdalena

Hotel Irotama XXI

A beachfront resort complex in Santa Marta's Bello Horizonte district, with pools, a spa, and a long list of activities for families and couples alike.

  • Direct beach access with sun loungers and umbrellas
  • Multiple pools including a children's pool and water slides
  • Free airport shuttle and on-site parking
9 Perfect 481 reviews Booking.com 9 · 481 reviews

About

Hotel Irotama XXI

Hotel Irotama XXI sits in the Bello Horizonte district of Santa Marta, about a 9-minute walk from Centro Comercial Santorini Plaza. The resort is a large complex with multiple towers, gardens, and direct access to the beach, where sun loungers and umbrellas are laid out for guests.

Rooms are spacious and come with private bathrooms, balconies, and air conditioning. Some units add kitchenettes with microwaves and tea-and-coffee facilities. On-site, you'll find several restaurants and bars, a spa with massage and beauty treatments, a fitness centre, tennis courts, and a kids' club with water slides. The hotel also runs a free airport shuttle and provides parking.

  • No smoking on site
  • Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed

In brief

What works, what to weigh

+

Strengths

5 reasons to book
  • Spacious rooms with private bathrooms and balconies — Guests consistently mentioned the room size, private bathroom, and balcony – many also noted the kitchenette and good air conditioning.
  • Direct beachfront with great views — The property sits right on the beach, and rooms with sea views got particular praise.
  • Extensive amenities for all ages — Multiple pools including a children's pool and water slides, a spa with massage and beauty treatments, fitness centre, tennis courts, and a kids' club – plus a variety of restaurants and bars on-site.
  • Friendly, helpful staff — Guests repeatedly highlighted the amiable, attentive service – including help with reimbursing medical expenses.
  • Good value for money — Several travelers noted the reasonable prices compared to similar resorts, especially in the US.

Worth weighing

5 to weigh
  • Check-in opens at 16:00 — If you arrive earlier, you may need to wait or use luggage storage – the check-in window runs from 16:00 to 23:00.
  • Check-out by 12:00 — Morning checkout means getting up early on your last day, though a 12:00 deadline is fairly standard.
  • No pets allowed — This is a pet-free property, so you'll need to make other arrangements for your animal companions.
  • Strictly no smoking on-site — Smoking is prohibited across the property, which could be a drawback for some guests.
  • Breakfast could offer more healthy options — One guest noted a good variety but wished for more health-conscious choices.

01 — Rooms

Rooms & rates

High season: summer dates usually book out a few weeks ahead.

Double Room

  • 1 Double bed,2 Single beds,1 King-size bed
  • Shower
  • Air conditioning

02 — Amenities

Services & amenities

Everything included at this stay — the facilities and essentials, at a glance.

General

  • Wi-Fi
  • Parking
  • 24-hour reception
  • 24-hour security
  • Luggage storage
  • Lift
  • No smoking on site
  • No pets allowed
  • Rooms/Facilities for disabled
  • Safe deposit box
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access
  • Key access

Dining

  • Restaurant
  • Snack bar
  • Bar/Lounge area
  • Dinner
  • Special diet menus
  • Room service
  • Grocery shopping service

Leisure

  • Outdoor swimming pool
  • Children's pool
  • Water slides
  • Children's play area
  • Toys
  • Kids club
  • Entertainment
  • Garden area
  • Sun loungers
  • Beach umbrellas
  • Beach access
  • Fitness centre
  • Wind surfing
  • Tennis court
  • Table tennis
  • Spa & wellness centre
  • Sauna
  • Jacuzzi
  • Beauty treatment
  • Massage

Business & Services

  • Business centre
  • Fax/Photocopying
  • Tours/Ticket assistance
  • Laundry
  • Housekeeping
  • Shops/Commercial services

Room Amenities

  • Air conditioning
  • Sitting area
  • Terrace
  • Tea and coffee facilities
  • Ironing facilities
  • Cookware/Kitchen utensils
  • Flat-screen TV

03 — Reviews

What guests say

Recent verified reviews from guests who stayed here.

9
Perfect 481 reviews

Guest-rated 9/10 from 481 reviews

Booking.com · 9 · 481 reviews
9Verified guest

“The rooms were great – we really appreciated having a private bathroom.”

9Verified guest

“Close to Piso 12 restaurant and Del Mar tower; the staff were very amiable and service was excellent.”

9Verified guest

“Our room was spacious, with a microwave, fridge, and tea/coffee kit; handy near the beach and city centre.”

9Verified guest

“Friendly staff who made us feel at home. Big room, private bathroom, and a nice balcony to relax on.”

9Verified guest

“Private bathroom and balcony gave us plenty of personal space; staff were super friendly and welcoming.”

9Verified guest

“The complex is huge, with several towers and a beautiful beachfront. Our apartment was spacious and well-equipped, with a fine sea view. Staff were helpful, especially with reimbursing medical expenses. Lots of restaurants and a nearby shopping centre – I highly recommend it.”

04 — Location

Getting around Santa Marta

The property sits in Santa Marta.

Bello Horizonte: The hotel is in the Bello Horizonte district, about a 9-minute walk from Centro Comercial Santorini Plaza, where you'll find shops and a supermarket. Several restaurants, including Piso 12 and the Del Mar tower, are also within easy reach.

Km 14 Via Cienega Santa Marta Colombia, Santa Marta, Magdalena, Colombia

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05 — Good to know

Policies & conditions

Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.

Check-in
From 16:00-23:00
Check-out
By 08:00-12:00
Cancellation
Free cancellation on many rates — terms on booking page
Payment
Pay-at-hotel available on many rates; final terms at booking
Pets
Not allowed
Property
56 rooms

06 — Questions

Frequently asked

What are the check-in and check-out times?

Check-in is from 16:00 to 23:00, and check-out is from 08:00 to 12:00.

Is parking available at the hotel?

Yes, the hotel offers parking for guests.

Does the hotel allow pets?

No, pets are not allowed at Hotel Irotama XXI.

Is there an airport shuttle?

Yes, the hotel offers a free airport shuttle service.

What room types are available?

Options include a Double Room with either a double, twin, or king-size bed, and a Junior Suite with a king-size bed and a sofa bed, featuring a garden view and balcony.

Are there facilities for children?

Yes, there is a children's pool, water slides, a playground, a kids' club, and cots are available on request.

The bottom line

Hotel Irotama XXI earns high marks for its beachfront location, spacious rooms, and extensive resort amenities. While the check-in and checkout timings are a bit rigid and pets aren't allowed, the value for money and the range of activities make it a strong choice for families and couples seeking a full beach holiday in Santa Marta.

9A solid all-round beach resort with plenty to do – just mind the check-in times.

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